Privacy Policy

1. Data We Collect

We may collect and process personal data including your name, email address, phone number, address, and any other information you provide through contact forms, emails, phone calls, or other means.

2. How We Use Your Data

Your personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and Information Commissioner’s Office (ICO) guidelines. We use your data to respond to enquiries, provide customer support, arrange appointments, surveys, or quotations, and manage showroom or in-home visits.

3. Data Sharing

We do not currently share personal data with third parties. If this changes in the future, this Privacy Policy will be updated accordingly.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal and regulatory obligations.

5. Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections, request deletion where applicable, and withdraw consent where processing is based on consent. To exercise these rights, please contact us at hello@carpettraderbicester.co.uk.

6. Security Measures

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and we encourage you to review it periodically.